You know, I truly love helping people. That's what makes work enjoyable for me. I love the slightly odd requests, the things that require a little ingenuity. Just now two boys came in, maybe eighteen (and who'd of thought eighteen would look so young already!) and wanted to know if we sold maps -- they were looking for Quincy Market. We don't carry maps but we have these old visitor's guides from last fall. . I pulled one out, flipped through the pages 'till I found a map and then showed them where we were and where they were going. They thanked me and asked if it was complimentary. So nice and polite. it was definitely something that'll classify as part of the highlight of my day. I enjoy it when people come in, lost. I'll take a couple minutes and either direct them, or if I don't know or it's complex I'll pull up and print a google map from here to there. It's enjoyable. I know some people get irked with such things -- and admittedly if someone is rude or obnoxious it's likely to happen -- but it breaks up the monotony and it feels good to make someone's day a little better.